Tenant FAQs

Our rentals are offered on a first-come, first-served basis. To secure a property, a completed application along with all required fees must be submitted promptly.

Yes, the security deposit is refundable, provided the property is returned in good condition, with no excessive damage and all lease terms fulfilled. Deductions may apply for damages, unpaid rent, or cleaning costs.

You can apply online through our application portal.

Rent is collected through our secure online portal, making it convenient for you to pay on time.

Maintenance requests are handled through our online portal, where tenants can submit issues 24/7. Our dedicated maintenance team promptly assesses and addresses each request, coordinating with trusted contractors to ensure timely and cost-effective repairs. We prioritize clear communication and swift resolution to maintain tenant satisfaction and property value.

We assist tenants with simple fixes like resetting garbage disposals or changing AC thermostat batteries, saving owners significant maintenance costs.

Licensed Technicians: We dispatch licensed, bonded, and insured professionals as needed. No Upcharging: We don’t add extra charges to vendor invoices. Owner Approval: For repairs exceeding a certain amount, owner approval is required before work begins.

Tenants must submit requests in writing via our convenient online portal. Owners have 24/7 access to monitor work order status and history through the same portal.

Watch the detailed explanation here: